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Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for several reasons: to process your order, to validate customer collections and to provide you with the best possible service. Any sensitive and personal information is destroyed after a reasonable amount of time and is held securely.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

• Your name 
• Address 
• Phone number 
• Email address

We do not collect or capture ANY of your financial data, and we also will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should please contact our customer services department. Please contact us and we shall endeavour to respond to you within 48 hours.

You may also like to read our Terms & Conditions

Behind the scenes, a little information is recorded, but this is not enough to specify any individual. The details of these values are:

Google Analytics:
__utma
Duration: 2 years
Purpose: Stores domain and visitor identifiers.
__utmb
Duration: 30 minutes
Purpose: Stores session details.
__utmc
Duration: No expiry set
Purpose: Used for backward compatibility with Urchin only.
__utmz
Duration: 6 months
Purpose: Stores campaign variables.
If you would prefer to opt out of the Google Analytics please visit: https://tools.google.com/dlpage/gaoptout?hl=en

<session number>
Duration: no expiry set
Purpose: Stores a unique id for each user for security on the content management system.

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